Returns & Exchanges

At SeneGence, we stand behind our high-quality beauty and skincare products with a 100% satisfaction guarantee to ensure you love your results. If you are not completely satisfied with your purchase, you may return or exchange the item within 90 days of the purchase date.

Return Process

• 1.
  Contact Your Distributor

  Reach out to the independent SeneGence Distributor from whom you purchased the products to initiate the return or exchange process.

• 2.
  Prepare Documentation

  Provide your original sales receipt or order confirmation number to verify the purchase date and ensure eligibility for a refund.

• 3.
  Package Your Items

  Securely pack the unused portion of the product in its original packaging to prevent damage during the return transit.

• 4.
  Receive Refund or Credit

  Once the return is processed, you will receive a full refund to your original payment method or a credit toward a new SeneGence beauty favorite.